Privacy Policy
Namste Privacy and Cookie Policy
Introduction
Welcome to Namste! Your privacy is extremely important to us. This Privacy and Cookie Policy explains how we collect, use, and protect your personal information in accordance with applicable laws and Shopify’s guidelines.
At Namste.store, we not only provide premium aroma products, but we also take the protection of your privacy seriously. We understand that maintaining the confidentiality and security of your personal information is crucial in today’s digital world. As you navigate through this policy, you’ll discover our commitment to safeguarding your data and respecting your privacy rights. We value transparency and are dedicated to maintaining your trust when you choose Namste. Thank you for choosing Namste.store, where exceptional products meet exceptional privacy protection.
1. Information Collection
At Namste, we gather various types of information to improve your shopping experience and provide personalized services:
• Personal Information: This includes your name, email address, phone number, shipping address, and other personal details provided during transactions or sign-ups.
• Order Information: We collect details about your purchases, payment data, shipping preferences, and any customization requests related to your aroma products.
• Technical Data: This includes information such as your IP address, device type, operating system, browser details, and the pages you visited on our website, which helps us optimize your experience.
• Location Data: If you have enabled location services on your device, we may collect data about your location to better serve you with location-specific products or services.
• Customer Support Interactions: Any data you provide during your interactions with our customer service team (via chat, email, or phone) will also be stored.
By using Namste's services, you consent to the collection and processing of your personal information as outlined in this policy.
2. How We Use Your Data
We use the information we collect for various purposes, including:
• Order Fulfillment: To process, pack, and deliver your orders accurately and efficiently.
• Customer Support: To provide timely assistance, answer any queries, and resolve any issues you may have.
• Personalized Experience: To recommend products and services that match your preferences and needs.
• Marketing Communications: To keep you informed about our new products, promotions, or events based on your interests, with your consent.
• Website Improvement: By analyzing user behavior, we continuously enhance our website to provide a better browsing and shopping experience.
3. Data Sharing and Third-Party Services
We respect your privacy and will only share your data when necessary for the operation of our business. This may include sharing with:
• Payment Processors: We may share your payment information with trusted payment gateways to complete your transactions securely.
• Shipping Partners: To fulfill your orders and ensure timely delivery, we may share your shipping information with our trusted delivery partners.
• Third-Party Service Providers: We may share data with third-party partners for purposes like email marketing, analytics, or customer service, but they are obligated to maintain the confidentiality of your data.
We will never sell or rent your personal information to third parties. We ensure that all third parties involved in processing your data comply with Shopify’s privacy standards and relevant data protection laws.
4. Data Security
We take the security of your data seriously. We have implemented industry-standard security measures to protect your personal information from unauthorized access, loss, theft, or alteration.
• Encryption: Your payment information is encrypted using Secure Socket Layer (SSL) technology, which ensures that your data is secure during transmission.
• Access Control: Access to personal data is restricted to authorized employees and third-party partners who need this information to perform services on our behalf.
• PCI Compliance: All payment gateways used by Namste comply with PCI-DSS (Payment Card Industry Data Security Standard), ensuring the secure processing of credit card information.
While we take all reasonable measures to protect your data, please note that no method of data transmission over the internet or electronic storage is 100% secure. We continue to monitor and improve our data security measures to ensure your information remains safe.
5. Your Rights and Choices
We believe in empowering our users with control over their data:
• Access and Modify: You can view, update, or delete your personal data by logging into your account on our website.
• Email Preferences: You can opt-out of promotional emails or adjust your preferences to receive only the communications you are interested in.
• Data Deletion: If you no longer wish to use our services, you can request the deletion of your account and associated data. We will process your request in accordance with applicable data protection laws.
• Cookies Control: You can manage your cookie preferences by adjusting the settings in your browser or through our website's cookie consent tool.
6. Cookie Policy
Cookies are small files stored on your device that allow us to enhance your shopping experience and improve our services. We use the following types of cookies:
• Essential Cookies: These are necessary for the operation of the website, such as keeping track of your shopping cart and ensuring secure checkout.
• Analytics Cookies: These help us understand how visitors interact with our website, so we can improve its functionality.
• Marketing Cookies: These cookies track your browsing behavior to deliver personalized advertisements based on your preferences.
When you visit our site for the first time, you will be asked to consent to the use of cookies in accordance with this policy. You can manage your cookie preferences at any time through your browser settings or the cookie settings available on our website.
7. Data Transfers and International Operations
Namste operates in multiple countries, including but not limited to the United States, Middle Eastern nations, and European regions. Your data may be transferred to, stored, and processed in these locations. Please note that data protection laws may vary between countries, and by using our services, you consent to the international transfer of your data.
8. Contact Us
If you have any questions or concerns regarding our Privacy and Cookie Policy or wish to exercise your rights, please do not hesitate to contact us:
Email: namste12580@gmail.com
